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Contact Customer Care with any question

Contact Us
Store: Burnhamthorpe
|Open 9:00 AM-9:00 PM
About AutoShip - Hero Banner

How It Works

AutoShip is easy and flexible! Get your items shipped to home or ready for you in-store at your desired frequency. Skip or cancel at any time.

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Add eligible AutoShip products to your cart

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Select AutoShip in cart and choose your frequency

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Enjoy hassle-free repeat deliveries or store pick-up orders

Your subscription gives back

Sign up for AutoShip today and help feed future Dog Guides. For every product you add to your AutoShip subscription,

we'll donate $20*

worth of food to Dog Guides.

*Offer ends December 31, 2024. For each new AutoShip eligible item added to an AutoShip subscription on petvalu.ca, bosleys.ca, paulmacs.ca, tisol.ca and totalpet.ca, Pet Valu Canada Inc. will donate Performatrin® branded dog food and treats with a retail value of $20 to the Lions Foundation of Canada Dog Guides feeding program, up to a maximum donation amount of $150,000 in any single calendar year. © Pet Valu Canada Inc.

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Why You'll Love It

Ready To Start

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Add AutoShip Eligible Products To Cart

Products that are eligible have a blue AutoShip section on the product page. To see our full assortment of AutoShip products click here.

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Select AutoShip and Choose Frequency

In the cart, choose Pick Up In-Store or Ship To Me, select the AutoShip checkbox for each item and pick your desired frequency.

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Check Out, And You're Done!

Your order confirmation will include your AutoShip details, and you will receive a reminder email 5 days before each upcoming AutoShip order.

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Frequently Asked Questions

How it works
What Is AutoShip?
How do I enroll in AutoShip?
What will happen after I join AutoShip?
How will I know my AutoShip order is on its way or ready for pick-up?
What happens if an AutoShip item is out of stock?
How do I redeem a free food reward?
Can I apply a coupon or promo code to my upcoming AutoShip order?
How To Make Changes
How do I make changes to my AutoShip orders?
Can I change my order frequency?
How do I change the date of my next order?
What if I want to skip an order?
How do I cancel my AutoShip enrollment?
How do I update payment information?
How do I combine items into one order?
See AutoShip Terms and Conditions here for more details

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