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Contact Customer Care with any question

Contact Us
Store: Burnhamthorpe
|Closed 10:00 AM-6:00 PM
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Three Easy Steps To Pick Up In-Store

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Shop From Your Local Store Online

• Set your local store in the header

• Browse the website and add items to your cart

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Checkout and Pay Online

• Select 'FREE Pick Up In-Store' as your delivery method

• Complete your purchase online using your credit or debit card

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Pick Up In-Store

• You’ll receive an email when your order is ready for pick up

• Pick up at your local store within five days - your pet is always welcome to help carry your purchases!

Store Pick Up Details

In-store pick up Guidelines remain in place based on local and municipal policies, including capacity limits, masks, sanitization, and social distancing.

Curbside pick up Place an order on our website. When you arrive at the store, stay in your vehicle and call the store to have your order brought out to you, contactless.

Shop on our website For Free In-store pick up, Free contactless curbside pick up or Free shipping over $49.

Same day pickup available on orders placed by 3:00 pm. Please review store listings for the latest information on your preferred store. Please wait for the pick up email when your order is ready.

Thank you for supporting local!

Shop By Pet

SENIORS' DAY

Your Rewards™ / VIP Plus Members over 60 Save 10% off all regularly priced merchandise on the last Thursday of every month.

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Shop In-Store

Visit your local store for in-store shopping to save 10% on regularly priced merchandise with Your Rewards membership.

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Shop Online

Receive a unique one-time code each month in your inbox to use at checkout online. Order online for Free pick up in-store, free contactless curbside pick up or free shipping over $49. You must be opted to receive eNewsletters from Pet Valu or Bosley’s. Order online and

We Can't Wait To See You!

Grooming Salons and Dog Wash stations are open with appointments available. Contact your store to find out what services are available for your next visit.

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Dog Wash

Our self-serve dog washes are unique stations where you'll find everything you need to get your pet clean and smelling great for only $15!

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Grooming

Our full-service salons provide a personalized experience right in your local store, where your pet is top priority.

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Adoption

Looking for a new family member? We are committed to partnering with local rescues to find Forever Homes for pets in need.

Frozen Raw
Frozen Raw

It's never been easier to feed a biologically appropriate raw diet. Many of our stores offer frozen raw food.

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